Frequently Asked Questions

We want you to love our goods as much as we do; if you are not satisfied please follow the instructions below or for additional questions, please contact orders@thelifestyledco.com.

CANCELLATION POLICY

We are unable to cancel your order 24 hours after it has been placed.

It is possible to cancel backordered items in your order, since they are not scheduled for immediate shipment. Please direct these inquiries to orders@thelifestyledco.com.

RETURN POLICY ON CLOTHING

We will gladly offer you a replacement or refund on any eligible clothing within 21 days of purchase or delivery date.

Please visit the RETURNS CENTER (located on the footer in the bottom of our home page) for a return authorization within 21 days of purchase or delivery date. You'll need the email address the order was placed with, and the order number. Once return is approved by our team, we will issue a return shipping label. Returns must be placed back in the mail within 7 business days. If you'd like to Exchange your item, we do request you return the current item and place a new order, as our system and inventory cannot process exchanges. Returning the item(s) is at your own risk; we are not liable for damages caused by inadequate packaging or if the item is damaged or lost while being returned to us. Items that are damaged when we receive them, or if returns are not received or within the listed time frame, the items will not be eligible for a refund and you will be notified via email once the attempt is processed.

RETURN POLICY ON ALL HOME DECOR, TEXTILES, PILLOWS, HOME ACCESSORIES, ART, CANDLES

We will gladly offer you a replacement or refund on any eligible home decor merchandise within 21 days of purchase or delivery date.

Please visit the RETURNS CENTER (located on the footer in the bottom of our home page) for a return authorization within 21 days of purchase or delivery date. You'll need the email address the order was placed with, and the order number. Once return is approved by our team, we will issue a return shipping label. Returns must be placed back in the mail within 7 business days. If you'd like to Exchange your item, we do request you return the current item and place a new order, as our system and inventory cannot process exchanges. Returning the item(s) is at your own risk; we are not liable for damages caused by inadequate packaging or if the item is damaged or lost while being returned to us. Items that are damaged when we receive them, or if returns are not received or within the listed time frame, the items will not be eligible for a refund and you will be notified via email once the attempt is processed.

Refunds are made to the original method of payment, less shipping and handling, outside of clothing returns. Shipping and handling charges are non-refundable, unless the item received is damaged, defective or incorrect. Returns sent in that arrive with postage due will be returned to sender. Please allow 3-7 business days to process your refund.
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THELIFESTYLEDCO™ DOES NOT ACCEPT RETURNS OR EXCHANGES ON THE FOLLOWING ITEMS: PREMADE AND CUSTOM GIFT BOARDS, ITEMS PURCHASED AT WAREHOUSE SALES, POP-UP SHOPS, CLEARANCE ITEMS. GIFT CARDS, FURNITURE, RUGS, LARGE FORMAT RUGS, ALL LIGHTING, ART, MIRRORS, ALL JEWELRY, HATS, SUNGLASSES, HAIR ACCESSORIES, SCARVES, BRAS, AND TIGHTS. ANY PRODUCT THAT HAS BEEN CUSTOMIZED/PERSONALIZED FOR YOU IS NON-REFUNDABLE.

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