All items listed as an ONLINE EXCLUSIVE (noted in the product description) will be shipped using a third party freight forwarding service not affiliated with THELIFESTYLEDCO™. Shipping timeframes will vary. If the online exclusive item you have ordered is not on backorder, you can expect to receive your order within 4-8 weeks, unless otherwise specified. If an online exclusive piece is backordered, an estimated shipping time frame may be noted in the product description, or shortly after your order is placed, you will be contacted by our team to notify you of the backorder status.
ALASKA AND HAWAII
At this time we do not ship to Alaska or Hawaii. We apologize for any inconvenience!
INTERNATIONAL
At this time we can only ship online exclusives within the contiguous United States. We apologize for any inconvenience!
Once your order is placed, a member of our team will reach out to you via email. Please keep in mind, we have a 3-7 business day order processing timeframe. When your items have shipped, you will receive an email with tracking information. Smaller items will ship via UPS, FedEx, or USPS. If your order contains furniture or irregular sized items, you will be contacted directly by a delivery carrier to schedule delivery. All freight deliveries are CURBSIDE ONLY. At this time, white glove delivery is not offered. Freight providers are not authorized to remove any existing furniture and/or packaging.
Please carefully inspect your items upon delivery and note any damage or defect that may occur as damages need to be reported within 24 hours of delivery. If for some reason items are not able to be immediately inspected upon delivery, it is assumed that you have claimed responsibility for the condition and circumstances of the item or delivery. Please inspect any and all purchases within 24 hours of delivery.
All tables (side, coffee, dining, etc.), sofas, chairs, mirrors, art, large format rugs (rugs larger than 4x6), consoles/sideboards, dressers, case pieces, headboards, ottomans, bar stools, lighting, faux greeneries, etc.
THESE ITEMS ARE FINAL SALE AND NON-RETURNABLE
Vases, candles/tapers, runners, small format rugs (rugs smaller than 4x6), dishware, glassware, stemware, baskets, textiles, pillows, accents, bath, books, throws, frames, vessels, etc.
THESE ITEMS ARE ELIGIBLE FOR RETURN WITHIN 21 DAYS OF ORIGINAL PURCHASE
We want you to love our goods as much as we do; if you are not satisfied please follow the instructions below or for additional questions, please contact orders@thelifestyledco.com.
CANCELLATION POLICY
We are unable to cancel your order 24 hours after it has been placed.
It is possible to cancel backordered items in your order, since they are not scheduled for immediate shipment. Please direct these inquiries to orders@thelifestyledco.com.
RETURN POLICY ON CLOTHING
We will gladly offer you a replacement or refund on any eligible clothing within 21 days of purchase or delivery date.
Please visit the RETURNS CENTER (located on the footer in the bottom of our home page) for a return authorization within 21 days of purchase or delivery date. You'll need the email address the order was placed with, and the order number. Once return is approved by our team, we will issue a return shipping label. Returns must be placed back in the mail within 7 business days. If you'd like to Exchange your item, we do request you return the current item and place a new order, as our system and inventory cannot process exchanges. Returning the item(s) is at your own risk; we are not liable for damages caused by inadequate packaging or if the item is damaged or lost while being returned to us. Items that are damaged when we receive them, or if returns are not received or within the listed time frame, the items will not be eligible for a refund and you will be notified via email once the attempt is processed.
RETURN POLICY ON ALL HOME DECOR, TEXTILES, PILLOWS, HOME ACCESSORIES, ART, CANDLES
We will gladly offer you a replacement or refund on any eligible home decor merchandise within 21 days of purchase or delivery date.
Please visit the RETURNS CENTER (located on the footer in the bottom of our home page) for a return authorization within 21 days of purchase or delivery date. You'll need the email address the order was placed with, and the order number. Once return is approved by our team, we will issue a return shipping label. Returns must be placed back in the mail within 7 business days. If you'd like to Exchange your item, we do request you return the current item and place a new order, as our system and inventory cannot process exchanges. Returning the item(s) is at your own risk; we are not liable for damages caused by inadequate packaging or if the item is damaged or lost while being returned to us. Items that are damaged when we receive them, or if returns are not received or within the listed time frame, the items will not be eligible for a refund and you will be notified via email once the attempt is processed.
Refunds are made to the original method of payment, less shipping and handling, outside of clothing returns. Shipping and handling charges are non-refundable, unless the item received is damaged, defective or incorrect. Returns sent in that arrive with postage due will be returned to sender. Please allow 3-7 business days to process your refund.
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THELIFESTYLEDCO™ DOES NOT ACCEPT RETURNS OR EXCHANGES ON THE FOLLOWING ITEMS: PREMADE AND CUSTOM GIFT BOARDS, ITEMS PURCHASED AT WAREHOUSE SALES, POP-UP SHOPS, CLEARANCE ITEMS. GIFT CARDS, FURNITURE, RUGS, LARGE FORMAT RUGS, ALL LIGHTING, ART, MIRRORS, ALL JEWELRY, HATS, SUNGLASSES, HAIR ACCESSORIES, SCARVES, BRAS, AND TIGHTS. ANY PRODUCT THAT HAS BEEN CUSTOMIZED/PERSONALIZED FOR YOU IS NON-REFUNDABLE.
ONLINE EXCLUSIVE general decor items are subject to our normal return policy and can be returned within 21 days of purchase or delivery date to our warehouse or brick + mortar locations. Large items such as furniture, lighting, and rugs larger than 4x6 are FINAL sale and non-returnable. Art and mirrors are FINAL sale and non-returnable. Shipping and handling is non-refundable.
We love our LCO customers and want you to LOVE your new online exclusive items. If you have any questions regarding your order, shipping, delivery, or returns please contact orders@thelifestyledco.com, or if you've already been in contact with someone from the LCO team you can reach out directly to them - our team is happy to assist!
ONLINE EXCLUSIVE general decor items are subject to our normal return policy and can be returned within 21 days of purchase or delivery date to our warehouse or brick + mortar locations. Large items such as furniture, lighting, and rugs larger than 4x6 are FINAL sale and non-returnable. Art and mirrors are FINAL sale and non-returnable.
Shipping and handling is non-refundable.
On the rare occasion you receive an item that was damaged in transit or has a manufacturer’s defect, please report imperfections to orders@thelifestyledco.com within 24 hours of delivery. Pictures of the damage and a detailed description will be required to initiate a claim with our vendors. We will work diligently to resolve your issue as quickly as possible.
The LCO team strives to provide you with the most accurate inventory and estimated shipping timeframes, but are unable to guarantee a delivery date. If there is any change to the item(s) in your order, a member of our team will contact you.
As with all products, stock levels, backorder dates, and shipping timeframes are subject to availability and change.
FULFILLMENT TIME
ORDER FULFILLMENT TIME IS 2-4 BUSINESS DAYS FROM DAY OF PURCHASE.
ONLINE EXCLUSIVE ITEMS - IF NOT ON BACKORDER, YOU CAN EXPECT TO RECEIVE YOUR ORDER WITHIN 4-8 WEEKS.
LOCAL WAREHOUSE PICKUP
FREE ORDER PICKUP IS AVAILABLE AT OUR WAREHOUSE IN GILBERT, AZ WITH THE EXCEPTION OF ONLINE EXCLUSIVE ITEMS! AN EMAIL WILL BE SENT TO YOU WHEN YOUR ORDER IS READY TO BE PICKED UP!
PICK UP HOURS ARE MON - FRI: 9-6PM, SAT: 9-4PM, SUN: CLOSED
DOMESTIC SHIPPING
CLOTHING, SHOES, JEWELRY, + ACCESSORIES
All Clothing, Hats, Belts, + Bags - $8 FLAT FEE
All Shoes - $5 FLAT FEE
All Jewelry + Hair Accessories - Ships FREE
$400+ of Clothing - Ships FREE
HOME DECOR
Order total between $0-$50 - $8 SHIPPING
Order total between $50.01-$100 - $12 SHIPPING
Order total between $100.01-$150 - $15 SHIPPING
Order total between $150.01-$200 - $20 SHIPPING
Order total between $200.01-$250 - $25 SHIPPING
Order total between $250.01-$300 - $30 SHIPPING
Order total between $300.01-$399 - $35 SHIPPING
Order total $400 and above - Ships FREE
ONLINE EXCLUSIVES - NOT AVAILABLE FOR WAREHOUSE PICKUP
Lighting - SHIPS FREE
Rugs + Rug Pads - SHIPS FREE (CERTAIN ITEMS MAY BE SUBJECT TO FREIGHT SHIPPING)
Furniture + Art - 15% FREIGHT FEE
ADDITIONAL FEES MAY APPLY
At this time we do not ship to Alaska + Hawaii. We apologize for any inconvenience!
INTERNATIONAL SHIPPING
CLOTHING, SHOES, JEWELRY, ACCESSORIES, + HOME DECOR - CANADA
Order total between $0-$150 - $25 FLAT FEE
Order total $150 AND ABOVE - $50 FLAT FEE
ADDITIONAL FEES MAY APPLY
CLOTHING, SHOES, JEWELRY, ACCESSORIES, + HOME DECOR - REST OF WORLD
Orders weighing between 1lb-8lb - $75 SHIPPING
Orders weighing between 9lb-25lb. - $125 SHIPPING
ADDITIONAL FEES MAY APPLY
ONLINE EXCLUSIVES - NOT AVAILABLE FOR WAREHOUSE PICKUP
At this time we can only ship online exclusives within the contiguous United States. We apologize for any inconvenience!
Small parcel shipping is used for products that are smaller in size and weight. Freight shipping is used for products that are larger in size, heavy, bulky, or are easily breakable. This includes furniture, large format rugs, lighting, art, mirrors and large accents. Small parcel shipping is for products that are relatively small in size and weight. Small parcel items are shipped via FedEx, UPS, or USPS. Freight shipping is similar to FedEx or UPS, but freight carriers specialize in carrying large or fragile items.
Many of our home decor items are handmade, vintage and/or considered delicate. Use extreme care. All clothing is best cared for hand washed and hung dry. In special cases, a care tag on the garment may instruct DRY CLEAN ONLY. Please refer to the care or wash tag on each garment for specific care instructions.
You can use your promo code at checkout by entering the code on the shopping cart page. Once you type in your code, hit “Apply Code” and your discount will be reflected in the Order Summary.
At this time, we are unable to process orders over the phone.
Unfortunately, we do not hold items. All purchases are first come, first served!
We are unable to cancel your order 24 hours after it has been placed. It is possible to cancel backordered items in your order, since they are not scheduled for immediate shipment. Please direct these inquiries to orders@thelifestyledco.com.
Most of the time, yes! Please use our free chat feature available in the corner of our website to contact our customer service team during business hours to get more information. We ask that you be as specific as possible to what product you’re interested in so our team can best assist you! If the piece you are interested in is an online exclusive, it will be shipped using a third party freight forwarding service not affiliated with THELIFESTYLEDCO™. While we always try to share what we can, some items may be discontinued, designer-only pieces, or custom.
Being part of the LCO Designer Trade Program means that you’ll receive 15% off all furniture and home decor, the ability to schedule private shopping appointments and same day local wrap and pack on decor items! Place an order by 10 AM and we’ll have your purchase packed, wrapped and ready to slide into your car when you pick up at our warehouse.
To apply for the LCO Designer Trade Program, click here!
Yes! Just enter the desired destination into the "shipping address" cells at checkout!
Once your order is placed, a member of our team will reach out to you via email. Please keep in mind, we have a 3-7 business day order processing timeframe. When your items have shipped, you will receive an email with tracking information. Smaller items will ship via UPS, FedEx, or USPS. If your order contains furniture or irregular sized items, you will be contacted directly by a delivery carrier to schedule delivery. All freight deliveries are CURBSIDE ONLY. At this time, white glove delivery is not offered. Freight providers are not authorized to remove any existing furniture and/or packaging.
Please carefully inspect your items upon delivery and note any damage or defect that may occur as damages need to be reported within 24 hours of delivery. If for some reason items are not able to be immediately inspected upon delivery, it is assumed that you have claimed responsibility for the condition and circumstances of the item or delivery. Please inspect any and all purchases within 24 hours of delivery.
Yes you can! For websites like Zola and The Knot, you can add an extension onto your internet browser that allows you to add products from any website! After you log into your registry and install the extension, you will then find the item on our website. Once you click the extension button in your browser, you'll be able to add the gift to your registry for your guests to shop from! Ready to get started? Click HERE for The Knot, and HERE for Zola!