FREQUENTLY ASKED QUESTIONS
SHIPPING
FULFILLMENT TIME
ORDER FULFILLMENT TIME IS 2-4 BUSINESS DAYS FROM DAY OF PURCHASE. ONLINE EXCLUSIVE ITEMS - IF NOT ON BACKORDER, YOU CAN EXPECT TO RECEIVE YOUR ORDER WITHIN 4-8 WEEKS.
LOCAL WAREHOUSE PICKUP
FREE ORDER PICKUP IS AVAILABLE AT OUR WAREHOUSE IN GILBERT, AZ WITH THE EXCEPTION OF ONLINE EXCLUSIVE ITEMS! AN EMAIL WILL BE SENT TO YOU WHEN YOUR ORDER IS READY TO BE PICKED UP!
PICK UP HOURS ARE MON - FRI: 9-6PM, SAT: 9-4PM, SUN: CLOSED
DOMESTIC SHIPPING
CLOTHING, SHOES, JEWELRY, + ACCESSORIES
All Clothing, Hats, Belts, + Bags - $8 FLAT FEE
All Shoes - $5 FLAT FEE
All Jewelry + Hair Accessories - Ships FREE
$400+ of Clothing - Ships FREE
HOME DECOR
Order total between $0-$50 - $8 SHIPPING
Order total between $50.01-$100- $12 SHIPPING
Order total between $100.01-$150- $15 SHIPPING
Order total between $150.01-$200- $20 SHIPPING
Order total between $200.01-$250- $25 SHIPPING
Order total between $250.01-$300- $30 SHIPPING
Order total between $300.01-$399- $35 SHIPPING
Order total $400 and above - Ships FREE
ONLINE EXCLUSIVES - NOT AVAILABLE FOR WAREHOUSE PICKUP
Rugs, Rug Pads, + Lighting - Ships FREE (5% freight charge applies on select rugs)
Furniture + Large Format Artwork - 15% FREIGHT FEE
ADDITIONAL FEES MAY APPLY
At this time we do not ship to Alaska + Hawaii. We apologize for any inconvenience!
INTERNATIONAL SHIPPING
CLOTHING, SHOES, JEWELRY, ACCESSORIES, + HOME DECOR
Orders weighing between 1lb-8lb - $75 SHIPPING
Orders weighing between 9lb-25lb.- $125 SHIPPING
ADDITIONAL FEES MAY APPLY
ONLINE EXCLUSIVES - NOT AVAILABLE FOR WAREHOUSE PICKUP
CARE RECOMMENDATIONS
SIZING CHART
